Personal Profile »

{"If you can think it YOU can do it."}

Cloward designs websites, apps and software. He has 10(+) years of Graphic Design, Web Design, Project Management, Art Direction, Animation, and Creativity. During his schooling and throughout his career his focus has always revolved around putting to use the power of design in marketing and advertising.

Cloward specializes in organizing projects, and designing interfaces for websites, web-based apps, mobile apps, native apps, and software. (Cloward also creates custom icons, logos, and graphics.) Leads the UX Research, Usability Testing and Information Architecture efforts because he understands the value. Ten plus years of experience.
[reliable, proficient, mentor]

Expert Skills »

Graphics
Wireframes
Prototypes
UX Research
UX Design
UI Design
Responsive Design
Agile Methodology
Information Architecture
User Testing (UAT)
CSS3 & HTML5
Bootstrap LIB
CMS Drupal, etc
Google Analytics
Leadership
Creativity
Compatibility
Reliability

Work Experience »

Snap Inc— UX/UI Designer

South Jordan, UT Feb 2022 - Mar 2023

► Improved customer user experience by more than 85% from multiple usability tests and provided documented feedback.
► Designed concepts and solutions for internal/external stakeholders.
► Supported developers with wireframes and low/ high fidelity prototypes to help the visualization of components and necessary elements for the US government portal using XD and Figma.
► Simplified requirements for a complex government portal.
► Provided CSS support for development and supported developers.
► User-friendly portal trimmed customer calls by over 60%.
► Provided usability testing in various environments.

Avanos— UX/UI Designer

South Jordan, UT Apr 2021 - Dec 2021

► Designed prototypes for a pain pump with a coordinating App to assist those in recovery. *Note no pain pump on the market comes with an App. (1st of its' kind in the US.)
► Designed wireframes and custom prototypes for devices.
► Designed wireframes and custom prototypes for applications.
► Designed custom vector based icons.
► Assisted with branding documentation.
► Performed User Testing multiple times and provided documentation.

Cotiviti— UX/UI Designer

Draper, UT Oct 2019 - Jul 2020

► Designed a web-based application that was B2C and included Machine Learning for very complex requirements.
► Intuitive User Flows (Steps A-B and A-Z) that increased usability 80%. (internal and external users now better manage healthcare document sharing.)
► Performed UX Research including usability test cases with requirements.
► Created personas/ journey maps that helped understand the users’ needs.
► Designed wireframes and custom prototypes for a web based app for a good and satisfied User Experience.
► Worked closely with stakeholders for prototype approvals.
► Designed custom graphics - raster based and vector based.
► Worked for a large healthcare software and analytics company named Cotiviti.
► Designed custom pages with HTML5, CSS3 and Bootstrap 4 framework. Included were Font Awesome icons for ease of UI Design implementation (for fast page load speed and for good User Interface Design).
► Worked closely with Angular developers for producing the User Interface and refined UI Design.
► Worked in an agile/ scrum environment.

Calvin Medical— UX/UI Lead

West Valley City, UT May 2018 - Dec 2018

► Created multiple wireframes and prototypes for websites.
► Designed custom logos, brochures, business cards, etc.
► Designed and maintained websites for the chiropractic clinic and gym to more easily be found on the internet.
► Edited and helps with video production.
► Created and manages email campaigns.

University of Utah Health— UX/UI Designer

Salt Lake City, UT Feb 2018 - May 2018

► Provided a Portal for doctors to collaborate and share invaluable information for surgeries. (doctors, nurses and admin are now able to share invaluable information, texts and videos.)
► Intuitive User Flows (Steps A-B and A-Z) that increased usability 80%.
► Created multiple wireframes and mock-ups for web pages.
► Used Bootstrap 4 components for mock-ups.
► Created custom graphics in Illustrator and Photoshop.
► Created custom CSS to override Bootstrap 4 styles.
► Created custom CSS to override Sharepoint styles.
► Helped solve a Sharepoint menu issue to make it responsive.
► Collaborated with managers and software engineers.
► Worked in an agile/ scrum environment.

Nordson— UI Designer

Duluth, GA Apr 2015 - Apr 2017

► Designed a Style Guide helping worldwide branches save thousands of dollars monthly by including branding and a custom Icon Library with SVG & PNG options.
► Created custom graphics (vector and raster), for various user interfaces (UI’s).
► Created UI screens for various melter control machines, for nine (9) different languages, included the screen design for touch screens.
► Created standards to include in a style guide manual, and style guide website. (*Note, the usage of this style guide is saving development teams and worldwide branches time and money.)
► Developed intranet websites, and maintained websites.
► Used Google Analytics for reporting page time, page clicks and downloads.

GADOR— UX/UI Designer

Atlanta, GA Jul 2013 - Apr 2015

► Created HTML5/CSS3 templates for [.Net] Developers.
► Created responsive web pages for sites and apps. Each project included JQuery components and custom graphics.
► Managed the DOR site in Drupal. I also managed iDashboard charts for multiple I.T. teams.
► Designed a mobile app (with .NET Developers) to help GA residents check the status of their GA tax return.
► Helped solve a major issue on an old server, to save the company thousands of dollars, for two apps to keep functioning properly on [IE10+] browsers.

FedEx— UX/UI Designer

Collierville, TN Jan 2012 - Dec 2012

► Dsigned 3 web-based apps. Created and managed websites. Extensively used JQuery LIB components and CSS.
► Used all JQuery UI Tools to develop websites.
► Worked closely with PHP and JAVA Developers to assist and solve CSS issues.
► Created JQuery and Flash galleries.
► Provided HTML/CSS templates with JQuery tools for developers.
► Designed JQuery Tabs and Accordions for these Developers. Assisted in the development of two major websites.

Fundcraft Publishing— UX/UI Designer

Collierville, TN Jun 2009 - Dec 2011

► Developed and maintained twelve company websites with JQuery tools, HTML, and custom CSS.
► Worked on the SEO daily for multiple websites, blogs, and social media.
► Developed valid eBooks with Atlantis and Calibre.
► Created custom HTML emails for mass emailing.
► Developed an online book creator website with a Sr. [.Net] Developer, in HTML, Flash and Flex.
► Created custom graphics for marketing materials, including custom brochures, flyers and catalogs.
► Used Google Analytics extensively, for multiple reports and to assist in the SEO.

Roebuck Auctions— UX/UI Designer

Memphis, TN Aug 2008 - Jan 2009

► Managed the entire auction website.
► Developed new pages with JQuery tools, HTML, and custom CSS.
► Developed Flash galleries and edited web pages.
► Worked on the SEO daily.
► Assisted in PowerPoint files for auctions.
► Created graphics for marketing materials (including custom brochures and flyers), and maintained the company website with Auction Services CMS. Edited multiple PDF files and used the OCR option in Acrobat.
► Used Google Analytics extensively, for multiple reports and to assist in the SEO.

High-Tech Institute— Multimedia Instructor

Nashville, TN May 2004 - Jan 2008

► Helped develop a website template for the main campus using JQuery tools, HTML, and custom CSS.
► Taught Website Design and Development using JQuery tools and custom CSS.
► Taught multimedia courses [Graphic Design, Web Design, Web Development, Flash Development, Flash Gaming, Video Editing and 3D Animation].
► Created and proofed curriculum for GDA courses of the GDA Task Force Team.
► Created multiple tests with answer keys. Taught mini lessons to other instructors, including Flash and video lessons.
► Chosen as SME or Subject Matter Expert for over 30 campuses.

Education »

Georgia State University

Provisional Certificate

Teaching certification— Alpharetta, GA- Graphic Design July 2000.

Auburn University Montgomery

B.A. Degree

B.A. in Fine Art— Montgomery, AL- Graphic/Web Design major, Marketing minor - June 1998.

Awards/
Affiliations »

FedEx— Created three (3) web-based apps, with PHP and JAVA Developers. This helps the company save time and money, managing their servers. (*The company is saving at least $32K / month)
NFL— Created a website for the Arizona Cardinals. (*Note, this was when Kurt Warner was their QB back in 2007.)
Adobe.com— chose 2-minute DVD or movie-clip created by mostly students at High-Tech Institute. We received a link on their website. Our clip was chosen from many I.T. firms, tech schools and universities.
Marriott Hotel— chose Jade Cloward to create rug designs, as a freelance Graphic Designer. Also chose Cloward as a UX-UI Designer to maintain their corporate website. (many adjustments to the home-page)
Nordson— Created a Style Guide and Style Guide website. (This guide is saving teams and worldwide branches time and money. *The company is saving at least $16K / month with new branding guidelines.)
Nordson— Created 250 custom icons in Illustrator, for an Icon Library which provides SVG or PNG formats. (This library is saving teams and worldwide branches time and money. *The company is saving at least $16K / month.)
GA Department of Revenue— Designed a mobile app (with .NET Developers) to help GA residents check the status of their GA tax return. Provided a solution for a server issue. This allowed several apps to keep running, thus saving thousands of dollars for the company.
Aquent.com— chose Jade Cloward to be a freelance Graphic Designer and UI Developer. I designed landing (webpages), brochures, and a major catalog for the military. Note, this talent agency only chooses ‘Top Notch’ designers and developers.
Actus Lend Lease— chose Jade Cloward to assist in the creation of a major catalog.
High-Tech Institute— chose Jade Cloward to be the ‘SME’ or Subject Matter Expert in Multimedia. I was the “Curriculum Supervisor,” chosen from a pool of 40 people.
High-Tech Institute— excellence award for outstanding instruction.
A.I.T.P.— active member of A.I.T.P. (Association of Information Technology Professionals).
LaGrange High School— established a “Graphic Design” lab. I created 3 levels of curriculum, advised the Vocational Director towards purchasing appropriate hardware and software, and assisted in the networking process involving computers, printers and risographs. I also performed maintenance on 25 MAC computers.
LaGrange Daily News— received an award for the composing department. Selection granted for ‘best design,’ for Leisure/ Living sections for over 10 newspapers.

Jade Cloward

UX-UI Designer