The story was... can you please make it easy to use. Collaboration started with developers, team managers and taking notes. When absorbing these details it helped build the wanted interface. They wanted a web-based application that was clean, modern and mainly their focus [very user-freindly] because of [headaches and multiple processes]. The User Interface (UI) had to be intuitive and for the users to have a good and satisfied user experience.
(*Modern Web-based App replacing an ancient legacy system, in the healthcare industry. Providing good user expereinces.)